Refund Policy
Thank you for choosing Vijay Astro Care And Relief Centre for your astro product and services needs. We strive to provide our customers with the best products and services, and we value your satisfaction. Please read our refund policy carefully before making a purchase. By making a purchase on our website, you agree to this policy.
1. Refund Eligibility
We understand that there may be situations where you need to request a refund. Refund requests will be considered in the following circumstances:
1.1 Product/Service Defects: If the product or service you received is defective, not as described, or does not meet your expectations, you may be eligible for a refund. Please contact our customer support within 30 days of purchase to request a refund.
1.2 Unintentional Duplicate Purchase: In case you accidentally make a duplicate purchase for the same product or service, a refund may be granted. Please contact our customer support within 30 days of the duplicate purchase.
2. Non-Refundable Items
The following items are non-refundable:
2.1 Downloadable, Digital Products, Consultation: Once you have downloaded or accessed a digital product,consulted with astro team, it is non-refundable.
2.2 Services Already Rendered: If we have already delivered or started rendering services, the service portion already performed is non-refundable.
3. Refund Process
To request a refund, please follow these steps:
3.1 Contact Customer Support: Send an email to astrologylivegroup1@gmail.com with the subject line "Refund Request." In the email, include the following information:
Your full name
Order number
Reason for the refund request
Any supporting documentation (if applicable)
3.2 Refund Approval: We will review your request and respond within 30 business days. If your request is approved, we will initiate the refund process.
3.3 Refund Method: Refunds will be issued using the same method of payment you used for the original purchase. Please allow 30 business days for the refund to be processed and reflect in your account.
4. Contact Information
If you have any questions or concerns about our refund policy, please contact us at:
astrologylivegroup1@gmail.com
+91 9870733176
5. Changes to the Refund Policy
Vijay Astro Care And Relief Center reserves the right to amend this refund policy at any time without prior notice. Please check the policy for updates periodically.
By making a purchase with Vijay Astro Care And Relief Centre, you agree to abide by this refund policy. We aim to ensure that you have a satisfying experience with our products and services and will do our best to address any concerns promptly.
Thank you for choosing Vijay Astro Care And Relief Centre.
Sincerely,
Vishesh Yadav
Chairman
Vijay Astro Care And Relief Centre